TOOLETRIES

How we educated TOOLETRIES

Studio Banana is a cutting-edge design firm based out of Spain. Studio Banana needed a fulfillment company that would help launch a new product, OSTRICHPILLOW, a sleeping device designed for a more comfortable napping experience. Studio Banana expected OSTRICHPILLOW to be highly innovative and popular, so they had to be careful when choosing a fulfillment company.

After Studio Banana approached Sherpack, we established a slow and steady relationship based on trust. Instead of rushing Studio Banana, we became whatever Studio Banana needed us to be at any given time. We would only provide services they needed immediately. We let them use us several times for specific purposes before forming a full-on relationship.

 

Fulfillment can be extremely nerve-wracking for a company, especially when a new and promising product is at stake. We decided to take our time and earn Studio Banana’s trust – in the hopes of developing a full and confident relationship in the future.

By giving Studio Banana room to breathe and use Sherpack as needed, they were able to be methodical with the launch of OSTRICHPILLOW.

Since its launch, Studio Banana products have achieved international success and esteem. OSTRICHPILLOW has been featured in top media outlets and art museums. Sherpack is now the hub of all fulfillment for Studio Banana.

 

NEEDS:

  • Services for success in the U.S. market.
  • Education on U.S. fulfillment process.
  • Integration with USPS.

SOLUTION:

  • Integration with USPS.
  • Provided knowledge of U.S. fulfillment.
  • Ensuring the best rates and packaging solutions for their needs.

PLATFORMS:

  • USPS

RESULT:

  • TOOLETRIES now found in major retailers in the U.S.
  • Saved money – to grow the rest of their business.
  • Further knowledge.

Next Case Study: DUKE CANNON »

logo